Helping detect and stop the spread of Covid
A testing facility needed a quick, scalable way to support their testing and screening processes for Covid-19. We helped them transform their process in just 4 days using low-code tools.
The vision
Genia sought a reliable platform to help their COVID testing facility manage workload and resources with greater efficiency.
The Transformation
In only 4 days we created a Low Code effective platform that manages several areas of the company, reduces risk and improves productivity.Improvements over the previous model include a reduction of errors due to self-registration, automatic payment conciliation and overall better time distribution:
Healthcare
Low code
Design
Team
1 Full-stack developer
1 DevOps
1 UI designer
1 QA analyst
Delivery
Infrastructure design
Low code Platform
Ongoing Support
Changing scenarios demand instant reactions
The Covid-19 pandemic caught the world off guard. Genia, a state-of-the-art molecular biology laboratory present in several Latin American countries, needed to react immediately to this scenario in order to deliver their services quickly and process many tests simultaneously.
At first they booked their tests manually on spreadsheets that often contained wrong information. Genia quickly realized that this process was not sustainable in the midst of the exponential growth of cases, and would not allow them to scale their services.They needed a quick, easy-to-implement management solution with zero downtime, that enabled users to book their testing in their chosen variety: drive-through, walk-through or at-home. That’s when Arionkoder came into play.
Understand to succeed
Our first focus was on analyzing the customer’s journey, as well as assessing the technical requirements that this solution would need. These two aspects became the foundation of what we would build: an integral scheduling solution able to integrate with payment options and supported by a back-office system that processes databases and tally information in compliance with national regulatory requirements.
This solution also meant a better control over resources (both human and material) and optimized management of their workload considering logistics, supplies and distribution times.
We used Low Code tools to develop this solution in only 4 days.
The MVP was launched in only 2 days, while the final version arrived 2 days later, and all of this was accomplished with zero downtime in order to keep systems moving in the midst of a global pandemic.
This solution is backed by a team of specialized developers that are permanently working on new features and improvements that ultimately make the customer’s experience a more streamlined process.
How we helped them
Users
Our work benefits the +300.000 users our customer currently has, most of which have gotten tested more than once.
Platform
We built the platform, for which we deliver permanent back-office support, and deliver constant adjustments to make sure the platform is compliant with national regulatory requirements.
The team
Our team assessed both the customer’s journey and the technical needs. From this input we developed a full work plan.
The workflow
Adjustments of internal just-in-time processes and allocation of resources based on anticipated workload generate a streamlined flow of orderly work.
Growth opportunities
The Genia team now relies on a continuous improvement mindset, seeing growth opportunities that help them deliver a better and faster service everywhere.
"The services they provided and their response times have been very impressive."
Adolfo Sommer
COO Genia
Transformation
takeaways
In only 4 days we created a Low Code effective platform that manages several areas of the company, reduces risk and improves productivity.Improvements over the previous model include a reduction of errors due to self-registration, automatic payment conciliation and overall better time distribution:
-900%
data entry errors
+66%
more tested patients every hour
