Putting users at the heart of information management
A start-up founder came to us looking to transform his ideas into a tangible reality. We helped him rebuild the healthcare experience for the african-american population, historically neglected, through the incorporation of an app that gamifies and rewards positive habits.
The vision
Our challenge was to facilitate and guide Infodesk towards the definition, prototyping and testing of a revamped version of its information management product that put users in the center. We accomplished this goal through Design Sprints, several instances of user testing, and their corresponding UX/UI iterations.
About the customer
The Transformation
Through a Design Sprint - and later, UX/UI iterations - we helped them develop a product that is sure to win their users over.spans their services across a growing number of Latin American countries. A 30+ years old company, they saw the potential of technology to help them radically transform their offering with the end goal of achieving exponential growth.
Healthcare
Low code
Design
Team
1 Product Manager and facilitator
1 UX/UI designer
1 co-facilitator
Delivery
Miro with Key Insights
UX/UI design
Understanding 1
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The sprint
goal
Allow regulatory professionals to discover, track, organize, and collaborate over information in a way that fits their daily workflow.
The map
We documented the full process from input to output, combining UX & AI
We documented the full process from input to output, combining UX & AI documented the full process from input to output, combining UX & AI
A title here
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The UI
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Odie:
The AI partner
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Extracts
Texto sobre los extracts.
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The validation
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Outcomes
Infodesk learned the process of conducting a complete Design Sprint for future iterations.
They also gained a deep understanding of their users and incorporated practices to conduct user research.
We designed the UX that users will now have when they interact with Infodesk’s main product.
Our process included a triple user validation to ensure we are delivering value and impact. We did it in three stages, with over 80 designed screens.
All of this work saved a lot of time and effort that would otherwise be used towards developing features and ideas that won’t resonate with Infodesk’s users.
We finished the process by crafting the UI for the revamped version of Infodesk’s main product, focusing on usability and streamlined design.
"We craft outstanding products that fit well with users’ goals & needs. That’s what innovation means to us. It’s not about inventing new things, it’s about finding out how a new thing can fit well into existing habits, goals and needs. And improving your product market fit is ensuring you are solving for need.To do that, we need to materialize, validate and experiment: we think by doing."
Damian Calderon
Product Manager @ Arionkoder
Our role as thinking partners
Asking. Digging deeper. Maintaining focus.
These are the things that we do once we commit to being your thinking partner. We’ll ask questions about why you do things, dive into the assumptions that have led you there, and help you tackle challenges one edge at a time while materializing your ideas. Our framework helps us find collaborative ways of thinking and detecting improvement opportunities.
